Get support or ask us

At Riding'times, we're committed to providing exceptional customer service and support. Whether you have a question, need help with your order, or simply want to share your feedback, we're here to help. Feel free to reach us using any of the methods below.

  • Customer support email address

    For questions, support or feedback, please send us an email to:
    support@ridert.com

  • LIVE CHAT IN ENGLISH

    Visit our website and use the live chat feature to get real-time assistance from our customer support team.

  • Social media

    Connect with us on social media to get the latest updates, news and promotions:

    Facebook

    Instagram

  • FAQ

    You can find quick answers to frequently asked questions on our FAQ page.

  • Global Headquarters

    For business inquiries:
    Riding Times 13/F Shing Lee Commercial Building No.8 Wing Kut Street, Central, Hong Kong

  • USA

    Orders for the USA are processed from our distribution center at 5401 Jurupa Street, Ontario, CA, 91761.


    Contact us for your nearest support location.

  • Contact form

    You can also fill out our contact form below and we will get back to you as soon as possible.

Thank you for choosing Riding'times. We look forward to assisting you and making your riding experience exceptional! Your Riding'times Team